At Salus we have a strong customer service culture backed by highly skilled technical team with a friendly disposition always willing to go the extra mile for our customers. This culture permeates throughout the organization and staff are evaluated on customer satisfaction as a core tenet.
| Why Our Solution is Different | What this Means to You |
|---|---|
| Designed by expert IT engineers with 25 years’ experience and Validated by Certified Cisco engineers. | You can be sure the solution will work as expected. |
| Flat Structure and with hands on approach | We will address the matter immediately and provide a more personal approach acting as extension of your team. You know who you are working with at any given time and have access directly to our resources. This assists with faster resolution. |
| Best of breed solution from tier 1 vendors | Improves business efficiency and productivity. We use only the best technologies. |
| Our solution is designed based on the specific requirements of the customer. | Fit for purpose solution that focus on the desired outcome thus eliminating the need for unwanted features that increases cost of ownership. |
| The solution can be grown on demand. | Removes the need to forklift existing components thus protecting investment. |
| Vendor & Industry relationships | Salus has established very good working relationships with key networking vendors and network experts world-wide such as Cisco and Fortinet. This aide us in getting answers to critical questions quickly. |
| Solutions are designed with security in mind. | Mitigates against loss or manipulation of data through malicious access which may result in financial loss due to downtime or legal action by clients whose information has been released in the public domain. |
| Solution supported locally by our engineers. Rapid response for reported faults | Reduce losses resulting due to extended downtime. No dependence on overseas vendors that may delay issue resolution. However, our partnerships do afford us access to external support should it be required. |
Salus Technology Services Ltd. is as a multifaceted organization encompassing over 80 years of combined IT skillset and expertise amongst our partners.
